Active Elements Plain English Privacy Statement
Active Elements Pty Ltd (ACN 099 009 800) has an absolute commitment to honesty and integrity in business and will maintain your privacy in accordance with Australian Government Law (Australian Privacy Act 1988 and the National Privacy Principles from the Privacy Amendment Act 2000 and the Spam Act 2003).
This statement discloses our information gathering and dissemination practices.
We use TLS encryption, offering secure communications by encrypting all data supplied to us by you. All personally sensitive data is stored on this secure system.
Your personally sensitive data will not be supplied to any other person or authority except for as described below, unless disclosure is required by law or due to a mandatory requirement of a Court, Governmental Agency or Regulatory Authority which may exercise a warrant to inspect the stored information.
Information collected from professional clients of Active Elements will not be passed on to any Third Party. Information collected from patients of those professional clients can only be accessed by their attending professional and will not be passed on to any other Third Party by Active Elements. We may email you from time-to-time with helpful information about any changes made to the Active Elements website or in the day to day provision of services requested by you.
Information logged (Clickstream Data)
When you visit this site, our server logs information provided by your browser. This information is used to create summary statistics which allow us to assess the number of visitors to the different sections of our site, discover what information is most and least used, determine technical design specifications, and help us make our site more useful to visitors. The information logged is as follows:
- the type of browser you are using;
- the date and time of your visit;
- your top level domain name (for example .com, .net, .au, .uk etc);
- the address of the referring site;
- your server’s IP address (a number which is unique to the machine through which you are connected to the Internet: usually one of your service provider's machines).
- the address of the pages accessed and any documents downloaded.
No attempt will be made to identify users or their browsing activities, unless disclosure is required by law or due to a mandatory requirement of a Court, Governmental Agency or Regulatory Authority which may exercise a warrant to inspect the service provider’s logs. We only use information for statistical analysis or systems administration purposes.
Cookies
A cookie is an electronic token that is passed to your browser and your browser passes it back to the server whenever a page is sent to you. We do not use cookies to collect personal information or to track your activities.
Email addresses
We will record your email address if you transmit it to us electronically either in an email message or via a web page form and it will only be used for the purposes for which it is provided. We may email you from time-to-time with helpful information about any changes made to the Active Elements website or in the day to day provision of services requested by you. Active Elements Pty Ltd will not disclose your email address without your consent.
Subscription and Feedback forms
Some pages of this web site provide the facility for users to fill out an online form for the purpose of subscribing to a special service provided by Active Elements Pty Ltd, or to provide us with feedback about our web site. We will ask you to provide only enough personal information to fulfil that purpose. We will record your information on a database to facilitate follow up and for statistical analysis. Only authorised Active Elements Pty Ltd staff will have access to this information database.
Searches
Search terms that you enter when using our search engine are collected, but are not associated with any other information that we collect. We use these search terms to ascertain what people are looking for at our site, and to improve the services that we provide.
Links to other sites
This site may contain links to other sites. Active Elements Pty Ltd is not responsible for the privacy practices of these web sites and has no knowledge of whether cookies or other tracking devices are used on linked sites. If you have any concerns regarding your privacy you should ensure you are aware of the privacy policies of those sites
Payment Processing
We use Pin Payments for payment, analytics, and other business services. Pin Payments collects identifying information about the devices that connect to its services. Pin Payments uses this information to operate and improve the services it provides to us, including for fraud detection.
Your right to access any information stored about you
Active Elements Pty Ltd (ACN 099 009 800) has an absolute commitment to honesty and integrity in business and will maintain your privacy in accordance with Australian Government Law (Australian Privacy Act 1988 and the National Privacy Principles from the Privacy Amendment Act 2000 and the Spam Act 2003). Non-personal information that you provide to us may at times be used for statistical or commercial purposes by Active Elements Pty Ltd. At all times the opportunity will be there for you to have your name removed from our database.